Frequently Asked Questions
What are lab-grown diamonds?
Lab-grown diamonds are created in controlled laboratory environments using advanced technological processes that replicate the natural conditions under which diamonds form in the Earth. These diamonds have the exact same physical, chemical, and optical properties as mined diamonds, making them real diamonds with the added benefits of potentially lower costs and reduced environmental impact.
Are lab-grown diamonds real diamonds?
Absolutely, lab-grown diamonds are real diamonds. They have the exact same chemical composition, physical properties, and optical characteristics as diamonds that are mined from the Earth. The primary difference between lab-grown and mined diamonds is their origin. Lab-grown diamonds are produced in a controlled laboratory environment, whereas mined diamonds are extracted from the earth through traditional mining processes.
How do lab-grown diamonds differ from mined diamonds?
Choosing a lab-grown diamond offers significant advantages such as environmental sustainability with reduced land and water use. These diamonds also ensure ethical sourcing with a transparent supply chain, reducing risks of conflict. They are more affordable yet provide the same quality as mined diamonds. Available in various sizes, shapes, and colors, they typically have fewer impurities, enhancing their appeal.
Do all rings from The Better Diamonds come with a certificate and warranty?
Yes, every ring from The Better Diamonds is certified by the International Gemological Institute (IGI), ensuring its quality and authenticity. Additionally, each ring comes with a lifetime warranty that covers any potential defects in craftsmanship or material, offering buyers peace of mind with their purchase. This certification and warranty is our commitment to quality and customer satisfaction.
Order and Shipping
How quickly do you ship?
Most rings from The Better Diamonds are available for immediate overnight shipping. However, custom-made rings require additional time for crafting and will ship within 7 to 10 business days. All shipments are securely handled to ensure your order arrives safely and promptly.
How do you ship your rings?
We ship all rings via free FedEx Overnight, ensuring fast and secure delivery. Each shipment is fully insured to protect your purchase against any potential damage or loss during transit. Tracking is also provided so you can monitor your package from dispatch to delivery.
Do you offer financing?
Yes, we offer convenient financing options through Affirm, allowing you to purchase your desired engagement ring now and pay over time. This flexible payment option provides manageable installments that's tailored to fit your budget, subject to credit approval and terms.
About The Better Diamonds
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What makes The Better Diamonds unique?
At The Better Diamonds, we pride ourselves on our unwavering commitment to sustainability. All our diamonds are conflict-free, ethically sourced, carbon-neutral, and recyclable. We pay attention to the small details that enhance your experience, like the thoughtful design of our ring boxes and packaging. Our bespoke services include complimentary overnight shipping, ensuring each diamond is accompanied by an IGI certification, and we stand behind our products with a lifetime warranty.
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Why are the diamonds from The Better Diamonds better?
At The Better Diamonds, our diamonds are better because they are ethically sourced, avoiding conflict or unethical labor. We prioritize sustainability, making our diamonds carbon-neutral and recyclable. Our commitment extends to exceptional customer service, including complimentary overnight shipping, IGI certification for quality assurance, and a comprehensive lifetime warranty. These efforts make our diamonds not only high-quality but also ethically and environmentally sound choices.
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If I have additional questions, how can I contact you?
For any inquiries, support needs, or to discuss creating a totally custom, bespoke ring, you can contact The Better Diamonds in several ways. Reach us by phone at 213-988-7075 for direct assistance. You can also use the live chat feature on our website for immediate responses, or email us at hello@thebetterdiamonds.com with your detailed requests. Our team is dedicated to providing personalized assistance to ensure your requirements are met with the highest standard of service.
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Carbon Neutral Diamonds
Always Sustainable
At The Better Diamonds, sustainability is fundamental. Our diamonds are ethically sourced to ensure they are conflict-free, upholding strict environmental standards. Choosing our diamonds means supporting sustainability and gaining peace of mind with every elegant piece.
Cherish Every Detail
Lifetime Memories
We believe the joy is in the details. From the luxurious design of our ring boxes to the meticulous care in our packaging, every element is crafted to enhance your unforgettable moments. Our commitment ensures that the experience of opening your purchase is as memorable as the jewelry inside.
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Tailored to Your Desires
Bespoke Service
Experience the pinnacle of personalized service with our bespoke offerings that include free overnight shipping, prestigious IGI certification, and a robust lifetime warranty, ensuring every aspect of your purchase is exceptional. This commitment to excellence provides you with not just a piece of jewelry, but a lasting legacy of quality and care.